The National Patient Safety Foundation (NPSF) is sponsoring its annual Patient Safety Awareness Week from March 4 to March 10. This year, the non-profit Boston organization is focused on increasing awareness about ongoing industry safety efforts and ways both health care professionals and patients can advance them to prevent injuries from medical errors.
The medical community will introduce a new professional certification this week, the Certified Professional in Patient Safety credential. Medical professionals from all disciplines can seek the certification. The NPSF is also focusing on patient engagement and calling on patients and families to communicate and partner with providers on safety efforts. It has released a new Ask Me 3 video, in which it advises patients to ask doctors:
- What is my main problem?
- What do I need to do?
- Why is it important for me to do this?
Patients are advised to carry a notebook and pen and write down the answers to each question. Massachusetts patients can also take these additional measures to protect themselves from medical mistakes:
Physician Profiles Database. You can search for a doctor’s safety record in the state’s Physician Profiles database. The database provides information on criminal convictions, medical malpractice payments and board disciplinary actions during the past 10 years. Click here for the Physician Profiles database.
Online Research. There are many reputable websites which provide information on medical conditions, procedures and hospitals. One database is Medicare’s Hospital Compare, which compiles of a wide range of data, including patient surveys and hospital death rates compared to the national average. Click here for the Hospital Compare database.
Patient’s Advocate. Massachusetts law affords you the right to have a patient’s advocate with you at medical appointments. Having a patient’s advocate allows you to focus on communicating with the medical professional, while your advocate writes down important treatment instructions, the doctor’s response to your questions or ask their own questions when they observe unusual things.
Medical Records. You have an absolute right to obtain your medical records in Massachusetts. You do not have to disclose your reason for seeking your medical records. But you can expect to be charged for photocopies so ask for an estimated fee in advance.
Ask Questions Before Surgery. Talk to your surgeon before the day of the surgery and ask questions at the hospital. Questions may include how does the hospital sterilize its equipment and does the medical staff utilize a written patient safety checklist to make sure they do not miss a step.
Avoiding Medication Errors. Medication errors can happen at the hospital or your regular pharmacy. Before you leave the pharmacy, check the drug name, dose and open the bottle to make sure the medications are imprinted with the drug name and strength. If not, ask the pharmacist to show you the bottle from which medication was dispensed.
- Pharmacy Safety: Consumer Fact Sheet, National Patient Safety Foundation.
- The Importance of Getting Your Medical Records, Breakstone, White & Gluck
- National Time Out Day: Eliminating Preventable Surgical Errors With Safety Checklists